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What to include in a correction

The fastest corrections start with three things: the page URL, the exact sentence or figure you believe is wrong, and — if you have it — a link to the official source that contradicts it. That last part matters more than anything else. Our editorial team re-verifies every claim against primary government sources before changing a page, so a correction that arrives with its own citation is usually resolved in the next editing cycle, while one that arrives without one can take longer while we chase the gazette text or the portal tariff down ourselves.

We treat corrections as a first-class editorial activity, not an embarrassment. When a fee schedule changes — and in the UAE they do change — the affected guides get updated and the correction is made in the open, in line with our editorial policy. You will never find a silently rewritten page: if a number moved, the page says the number moved.

What we can and cannot help with

We can help you understand how a process works, what a fee should cost, which authority governs a rule and what the law actually says — that is the entire purpose of this site, and it is free. We cannot file a rental dispute on your behalf, represent you at the Rental Dispute Centre, draft legal notices, value your property, negotiate with a developer, or introduce you to brokers. Villavow is deliberately listing-free and commission-free, which means we also cannot “pull strings” with any government department or developer. If your question needs a licensed professional — a lawyer, a registered valuer or a RERA-registered broker — we will tell you plainly, and our guides explain how to verify any professional’s credentials yourself before you pay anyone a dirham.

Other enquiries

Researchers and journalists who want to understand how our query corpus was built should start with Our Data, which documents the collection window, the clustering method and the limits of the dataset, and then write to us with “Methodology” in the subject line. Advertising and partnership proposals are welcome too — but read the disclosure first: commercial relationships never touch editorial verdicts, and pages that carry any commercial arrangement say so explicitly. Guest posts written to promote a broker, developer or off-plan project are not accepted; there is no amount of money that buys a favourable guide here.

Finally, if something on the site is genuinely useful — or genuinely unhelpful — we want to hear that as well. The corpus grows from real questions, and the sharpest suggestions about what to cover next have historically come from readers mid-transaction who discovered a gap the data could not see. Tell us what you could not find.